Terms of Use and Conditions of Contract

Terms of Use and Conditions of Contract

Vision Marine Nautical Training Center Ltda. | CNPJ: 44.990.460/0001-80

Version 1.0, September 2026

This is a translation of the Portuguese original. In the event of any conflict of interpretation, the Portuguese version prevails.

1. Purpose and acceptance

1.1. These Terms govern access to and use of the Digital Platform of Vision Marine Nautical Training Center Ltda. ("VMT") and the contracting of the training services offered on it.

1.2. Platform means the set of websites, systems and subdomains operated by VMT, including visionmarinetraining.com.br and visionmarinetraining.com, covering the institutional website, the online store, the student area, the operations panel, the corporate client access area and the public certificate verification page.

1.3. Accessing and using the Platform implies full acceptance of these Terms. If you do not agree, you must refrain from using it.

1.4. Record of acceptance. For each acceptance, VMT records the date, the time, the IP address and the version of the document accepted, keeping that record as evidence of the expression of will, under Provisional Measure No. 2,200-2/2001 and Law No. 14,063/2020.

2. User profiles

2.1. Access by the Instructor and VMT team profiles is additionally governed by their respective agreements and internal policies, which prevail in the event of conflict.

3. Registration, account and minimum age

3.1. Registration requires true, complete and up-to-date information. VMT may suspend or cancel registrations containing false or incomplete data, or data belonging to a third party.

3.2. Access credentials are personal and non-transferable. The user is responsible for all operations carried out with their credentials and must immediately notify VMT of any unauthorised use.

3.3. Use of the Platform and the contracting of training are restricted to persons aged 18 (eighteen) or over.

4. User obligations

The user undertakes to:

• provide true, complete and up-to-date information, and is responsible for the accuracy of the documents they submit;
• keep their credentials confidential and not share them with third parties;
• not use the Platform for unlawful, fraudulent or unauthorised purposes;
• not employ automated means of collection, reverse engineering, scanning or content extraction;
• not perform acts that compromise the availability, integrity or security of the Platform;
• respect the intellectual property rights of VMT and of third parties;
• comply with the assessment integrity rules set out in item 6.

5. Intellectual property

5.1. All content made available on the Platform, including courses, teaching materials, handouts, videos, simulations, question banks, assessments, certificate templates, texts, images, trademarks, layout and visual identity, is the exclusive property of VMT or of its licensors, protected by Law No. 9,610/1998 (copyright), Law No. 9,609/1998 (software) and Law No. 9,279/1996 (industrial property).

5.2. It is expressly prohibited to:

• copy, reproduce, distribute, publish, assign, license, commercialise or modify any content without prior written authorisation;
• record, capture or retransmit classes, simulations or training sessions, by any means, without authorisation;
• share access, credentials or content with non-enrolled third parties.

5.3. Access to the content does not imply any assignment or licence of intellectual property rights to the user, granting only a personal, revocable, non-exclusive and non-transferable authorisation to use it for the user's own study, during the contracted access period.

5.4. Answers, assignments and other materials produced by the student in connection with assessments remain their property, and VMT is authorised to use them for grading, auditing, evidence before certifying bodies and defence in any challenge.

6. Assessments, remote supervision and integrity

6.1. Assessments and assessments follow the criteria defined for each course, communicated to the student in advance.

6.2. Certain assessments may be taken online with remote supervision, which records technical session events, such as tab switching, exit from full screen mode, loss of window focus and start and end times, and captures an image of the candidate and of the browser screen during the exam, for identity verification and exam integrity. The student is informed of the scope of the capture and of the retention period before each exam, with a record of the acknowledgement. Details are set out in the Privacy and Data Protection Policy (LGPD).

6.3. The exam must be taken in a private setting, without third parties present, with equipment and a connection compatible with the technical requirements communicated. Refusal to submit to supervision prevents the exam from being taken.

6.4. Where an irregularity is found, such as fraud, unauthorised consultation, identity substitution or sharing of exam content, VMT may invalidate the assessment, record the occurrence and, depending on the seriousness, cancel the student's enrolment and notify the corporate client, where applicable.

7. Certificates

7.1. Certificates are issued exclusively to students who pass the assessment criteria and who have met the minimum attendance and achieved the minimum result required to pass.

7.2. Each certificate contains a unique identifier, an issue date and, where applicable, a validity period, and may be verified by any interested party on the public verification page, by QR Code or by the certificate number.

7.3. Third party certification. Certain training courses are delivered under the accreditation of external bodies, such as The Nautical Institute and OPITO. The recognition, issuance and validity of those bodies' certificates are subject to their own criteria, deadlines and procedures, outside VMT's control. VMT is not responsible for those bodies' decisions or for the deadlines they apply. In each course description, VMT states which document is issued by VMT and which depends on a certifying body.

7.4. An issued certificate is not revoked by reason of subsequent non-payment or breach of these Terms, except in the case of proven fraud in the assessment process or of a defect in the documentation submitted by the student.

8. Contracting, prices and payment

8.1. On each Training page and before the purchase is completed, the Platform presents the user with a summary of the order, containing the identification of the course, the delivery mode, the workload, the class date, the prerequisites, the total price and the payment conditions, with the option to correct the information provided.

8.2. Prices are stated in Brazilian reais, unless otherwise indicated, and include the taxes levied on the provision of the service. Any currency conversion fees, card issuer charges or taxes due in the buyer's country are borne by the buyer.

8.3. Payment is processed by a partner institution. VMT does not store the full card number.

8.4. Enrolment is confirmed after payment approval and submission of the mandatory prerequisite documentation for the Training chosen by the student. The purchase agreement may be accessed at any time through the website, in accordance with Decree No. 7,962/2013.

8.5. Manifest pricing error. Where a price is published as a result of an evident system or typing error, VMT may cancel the order, notifying the user and refunding in full the amounts paid, within 5 (five) business days.

9. Right of withdrawal

9.1. Under article 49 of the Consumer Protection Code, an individual consumer may withdraw from a contract entered into through the Platform within 7 (seven) calendar days of the purchase date, without needing to give reasons, provided the service has not been performed or consumed.

9.2. Withdrawal may be exercised directly in the student area, through the same channel used for the purchase, or by e-mail to atendimento@visionmarinetraining.com.

9.3. Once the right is exercised, the amounts paid are refunded in full, and VMT immediately notifies the payment institution to reverse the charge.

9.4. Any ancillary contracts are automatically terminated, at no cost to the consumer.

10. Cancellation, rescheduling and absence, individuals

10.1. Withdrawal. Within 7 (seven) calendar days of purchase, item 9 applies, with full refund of the amounts paid, by the same means of payment used in the contract.

10.2. After the withdrawal period, cancellation or rescheduling requested by the student is subject to the following conditions:

10.3. The retention of amounts as credit or penalty is intended solely to cover administrative expenses and the reservation of a place, instructor, classroom and simulator.

10.4. The credit may be used for a new date of the same type of training, is not transferable to third parties and expires automatically at the end of its validity period. Rescheduling is subject to class availability.

10.5. Formalities. Cancellation and rescheduling requests must be made in writing, through the student area or by e-mail to atendimento@visionmarinetraining.com, and the date of receipt governs the calculation of the periods in this item.

10.6. Force majeure. Either party may cancel the contract in the event of fortuitous event, force majeure or a health or weather event that makes the training unfeasible, without any retention or penalty, and the student may choose between full credit and a refund of the amounts paid.

10.7. Different arrangements. The parties may agree cancellation conditions different from those set out in this item, by means of a written instrument signed between them.

10.8. Failure and retake. In training courses requiring a final exam, failure is possible, in which case no refund is due, as the service was fully provided. A student who fails may request a retake within 96 (ninety-six) hours of the release of the result, subject to schedule availability and taken on business days, from 08:00 to 17:00.

10.9. VMT is not responsible for travel, accommodation, meals, time away from work or any other expenses borne by the student in connection with the training, the rescheduling or the retake.

11. Cancellation of classes by VMT

11.1. VMT may cancel or reschedule a class where the class does not meet the confirmation requirements (quorum, classroom and/or available instructors), as well as by reason of failure or unavailability of a simulator, equipment or facility, a determination by a competent authority, fortuitous event or force majeure.

11.2. In the situations above, referred to in item 11.1, the student may choose, at their discretion, to reschedule to the next available class at no additional cost, or to receive a refund of the amounts paid.

11.3. VMT may cancel a student's enrolment where it is found that the student does not meet the minimum requirements to take the training. Where there is no irregularity attributable to the student, the amounts paid will be refunded in full. Where an irregularity, falsity or omission is found in the documentation submitted by the student, no refund will be made and, if the service has already been completed, all acts of the training will be annulled, and VMT may charge the amounts due for the services actually provided.

11.4. VMT is not responsible for ancillary travel, accommodation or leave expenses not contracted through it.

12. Access to content

12.1. Access to the course's online content is made available from confirmation of enrolment and remains active until the class end date and/or the end of the contracted service period.

12.2. In hybrid training courses, the structure of online and in-person blocks is stated in the course description and forms part of the offer.

12.3. Once the access period ends, the student's personal data, documents, training completion history and issued certificates remain available in their area.

13. Availability and maintenance

13.1. VMT endeavours to keep the Platform continuously available, without, however, guaranteeing uninterrupted availability.

13.2. Scheduled maintenance will be announced in advance whenever possible. Emergency maintenance may occur without prior notice.

13.3. Unavailability that prevents a class or assessment from taking place on a scheduled date entitles the student to reschedule at no cost.

14. Penalties for breach

Breach of these Terms may result, individually or cumulatively, in:

• a formal warning;
• immediate suspension of access to the Platform;
• invalidation of an assessment, under item 6;
• cancellation of enrolment;
• compensation to VMT for losses and damages, including loss of profits.

15. Limitation of liability

15.1. Subject to the limits of the Consumer Protection Code, VMT is not liable for:

• temporary unavailability of the Platform arising from technical factors, maintenance, fortuitous event or force majeure;
• losses resulting from misuse of credentials through the user's fault;
• third party content accessed through external links;
• decisions, criteria and deadlines of external certifying bodies;
• inadequacy of the user's equipment, connection or environment in relation to the technical requirements communicated for online classes and assessments.

15.2. No provision of these Terms excludes or limits liability that the applicable law deems non-excludable.

16. Corporate clients, legal entities

16.1. In relations with corporate clients, these Terms apply on a subsidiary basis. In the event of conflict, the provisions of the services agreement signed between the parties prevail in full, including as to prices, deadlines, cancellation, confidentiality, data protection and jurisdiction.

16.2. Acceptance of these Terms by a representative of a legal entity does not alter, novate or replace obligations agreed in a specific contractual instrument.

17. Users abroad and languages

17.1. The Platform is made available in Portuguese, English and Spanish. In the event of a conflict of interpretation, the Portuguese version prevails.

17.2. These Terms are governed by Brazilian law. On contracting, a user domiciled abroad acknowledges that the service is provided from Brazil, without prejudice to the non-excludable public policy rules of their country of domicile.

17.3. It is the responsibility of a user domiciled abroad to verify the recognition of the certification with the authorities of their country.

18. Changes to these Terms

18.1. VMT may amend these Terms at any time, with the version and date of publication indicated.

18.2. Amendments apply to contracts entered into from the date of publication. Enrolments already completed remain governed by the version accepted at the time of purchase, unless the new version is more favourable to the user or results from a legal requirement.

19. Data protection

The processing of personal data on the Platform is governed by the Privacy and Data Protection Policy (LGPD) and by the Cookie Policy, also available on the website.

20. Applicable law and jurisdiction

20.1. These Terms are governed by Brazilian law, in particular Law No. 8,078/1990 (Consumer Protection Code), Law No. 10,406/2002 (Civil Code), Law No. 12,965/2014 (Internet Civil Framework), Law No. 13,709/2018 (LGPD) and Decree No. 7,962/2013.

20.2. The courts of the Judicial District of the Capital of the State of Rio de Janeiro are elected to settle disputes arising from these Terms.

20.3. The consumer's right to bring an action in the courts of their own domicile is preserved, under article 101, I, of the Consumer Protection Code.

21. Customer service

Requests received electronically will be answered in accordance with Decree No. 7,962/2013.

Vision Marine Nautical Training Center Ltda. All rights reserved. Version 1.0, September 2026.